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Smart Rewards from Smart Philippines ( Instructions and Information )

Jul 20, 2011 by     5 Comments    Posted under: Mobile, Philippines

This information might be known to many, but I just want to share it here for the benefit of those who don’t have enough knowledge about the system. I actually found this while browsing smart Philippines website. And since I am working abroad this will be helpful for my relatives in the Philippines. Check instruction below on how to activate this feature in smart Philippines mobile phone.

Below is the equivalent points for every load that an smart users make on their mobile phone ( Smart Buddy )or internet connection ( Smart Bro ).

How to Join Smart Rewards ?

For SMART Gold and SMART Buddy SIM, just text REWARDS to 9800 for free!

For SMART Bro subscription, just create an account in WebConnect.

Only individual accounts of SMART Gold, SMART Buddy and SMART Bro can join. Corporate accounts, service units, retailer SIMS, Infinity and Talk N Text are excluded from the program.
For newly activated accounts, please allow forty-eight (48) hours before joining SMART Rewards.

How Points are acquired ?


Point System for Every Load

How to Get Bonus Points ?

There will be 5,000 rewards points on consumer’s birthday.

    • Just text REWARDS BDAY bday in mmddyy,gender in M/F,marital status in S/M
      and send to 9800 for free
    • example: REWARDS BDAY 013183,F,S

What is the Time Limit for Points Expiration ?

The account earns rewards points even when a users does not joined SMART Rewards yet. However, A user needs to register to SMART Rewards to start using their points. Points for registered subscribers also have a longer validity period:

Registered – points are valid for twelve (12) months from the month the points were earned.
Non-Registered – points are only valid for six (6) months.

Points are expired every first day of the month.


How to Check Rewards Points Balance ?

For SMART Gold or SMART Buddy user, just text POINTS to 9800 for free. It will display all available points as of the date indicated in the SMS message. 
For  SMART Bro subscriber, log-in to WebConnect and click on INQUIRIES. It will display all available points as of the date indicated.

Free Items From the Rewards Points

The accumulated points could be converted to different free items as mention below :

Free Items From the Smart Rewards Points

Please be note the validity period will start on the time the item was credited to the account.
For prepaid accounts, items will be created to the account within 48 hours from the time of redemption.
For postpaid accounts, items will be created on the next bill run.


Rewards could be converted to FREE popcorn, FREE drink, FREE movie tickets and P100 OFF movie discount coupons available in all SM Cinema branches nationwide.



5 Comments + Add Comment

  • hi po ask ko lang .my points po aqko na 52 nagpsapasapoints po ako ng 500 points at succesfull po ang pagpasa kaso lang po nung mag balance ako ng points ko 52 parin

    • Sir di namain ma check yun, please call na lang po sa SMART

  • Hi ako poh c Joan deguzman.ask KO lang poh kung panu makuha ung points as smart…

  • I experienced the same confirmation from smart.,i am a Talk n Text retailer which is also under the smart supervision if im not mistaken.,i called a customer service from smart 3or4 times already but im disappointed coz the instruction they gave me was not working with the same result just like aisa experienced.,how can i redeem the equivalent items for the points i earned.,pls.,anyone who knows how to claim or already claimed theirs.,pls reply & let us know., tnx

  • I am a smart retailer and a smart subscriber, id tried redeeming my earned points but the response was the transaction is not allowed for your number. Please ensure that the number or not on roaming and has at least P1 load balance or active credit status. i am not on roaming too.

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